Shipping policy
Shipping Policy
Effective Date: 18th October 2025
Thank you for shopping with us! Below is our shipping policy to ensure a smooth delivery experience.
📦 Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
🌍 Shipping Locations
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We currently ship to Australia only.
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If your location is not listed at checkout, please contact us to confirm availability.
💲 Shipping Costs
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Shipping rates are calculated at checkout based on your location and selected shipping method.
🚫 Lost or Delayed Packages
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Once your order leaves our facility, it is in the hands of the carrier.
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If your package is lost or significantly delayed, please contact us and we will assist in resolving the issue.
❗ Incorrect Shipping Information
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Please double-check your shipping address at checkout.
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We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
🧾 Customs, Duties & Taxes (International Orders)
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International customers are responsible for any customs fees, duties, or taxes imposed by their country.
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These fees are not included in the shipping cost and must be paid by the customer upon delivery.
📬 Tracking Your Order
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A tracking number will be provided via email once your order ships.
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You can track your order directly through the carrier's website.
📞 Contact Us
If you have any questions about your shipment, please contact us:
📧 [T.E.Books.co@gmail.com